Shipping & Delivery Policy
At Levona Beauty, we carefully prepare and package every order to help ensure your products arrive safely and in excellent condition.
Order Processing
Orders are typically processed within 1–5 business days, excluding weekends and holidays.
Processing times may be longer during holidays, promotional events, or periods of high order volume.
Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Shipping Within the United States
Levona Beauty currently ships to eligible addresses within the United States.
Shipping rates and available delivery methods are displayed at checkout before you complete your purchase.
Free shipping and delivery policy
We offer free standard shipping on qualifying orders of $60 or more, after discounts and before applicable taxes, unless otherwise stated during a promotion.
Estimated Delivery
Delivery times vary depending on the shipping method, destination, carrier, weather conditions, and other circumstances outside our control.
Estimated delivery dates are estimates and are not guaranteed.
Tracking Your Order
When tracking is available, tracking information will be sent to the email address provided during checkout.
Please allow time for the carrier's tracking system to update after your order has shipped.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at hello@levonabeauty.com.
We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us so we can review the situation and assist you with the appropriate next steps.
In case of damaged orders, please keep the original packaging and take clear photographs of the package and damaged item.
Returned or Undeliverable Packages
If a package is returned to Levona Beauty because of an incorrect or incomplete address, failed delivery attempts, or another delivery issue, please contact us to discuss available options. Additional shipping charges may apply if the order needs to be shipped again.
Questions About Shipping
For questions regarding your order or delivery, please contact:
Levona Beauty
Email: levonabeautynyc@gmail.com
Last Updated: August 25, 2026